Privacy Policy

Introduction

GAPNET ("we") highly values user privacy protection. This privacy policy explains how we collect, use, store, and protect your personal information. Using our services indicates your agreement to this privacy policy.

1. Information We Collect

1.1 Account Information

When you register or log in, we collect:

• Username and display name
• Email address
• Profile picture
• Third-party platform user ID

1.2 Usage Information

During your use of our services, we automatically collect:

• API call records (time, model, token usage)
• IP address and device information
• Browser type and version
• Access times and page view records

1.3 Payment Information

When you make deposits, we collect:

• Payment amount and time
• Payment method (processed through third-party payment platforms)
• Transaction order number

Note: We do not directly store sensitive payment information such as your bank card number or payment password.

2. How We Use Information

The information we collect will be used for the following purposes:

2.1 Providing Services

• Creating and managing your account
• Processing API requests and responses
• Calculating usage and fees
• Providing technical support

2.2 Improving Services

• Analyzing service usage
• Optimizing system performance
• Developing new features
• Fixing errors and issues

2.3 Security

• Detecting and preventing fraudulent activities
• Protecting system security
• Preventing service abuse

2.4 Communication

• Sending service notifications
• Responding to your inquiries
• Notifying about important updates

3. Information Sharing and Disclosure

We promise not to sell your personal information. We may share your information in the following situations:

3.1 Third-Party Service Providers

We use third-party services to support our operations:

• Cloud service providers (for data storage and processing)
• Payment service providers (for processing payments)
• AI model providers (for processing API requests)

These service providers can only access information necessary to perform their tasks and have obligations to protect your information.

3.2 Legal Requirements

We may need to disclose your information in the following situations:

• Complying with laws, regulations, or court orders
• Protecting our legitimate rights and interests
• Preventing fraud or security threats
• Protecting user or public safety

3.3 Business Transfer

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of business assets. We will notify you before such transfer.

4. Data Storage and Security

4.1 Data Storage

• Your data is stored on secure cloud servers
• We use industry-standard encryption to protect data transmission
• Database access is strictly controlled with permissions

4.2 Security Measures

We take multiple security measures to protect your information:

• HTTPS encrypted transmission
• Encrypted database storage
• Regular security audits
• Access log recording
• Firewalls and intrusion detection systems

4.3 Data Retention

We retain your information for necessary periods:

• Account information: During account existence and 1 year after
• Usage records: Retained for 6 months
• Payment records: Retained for 3 years (to comply with financial regulations)

5. Your Rights

According to applicable privacy laws, you have the following rights:

5.1 Right to Access

You have the right to access personal information we hold about you.

5.2 Right to Correction

You can request correction of inaccurate or incomplete personal information.

5.3 Right to Deletion

In certain circumstances, you can request deletion of your personal information.

5.4 Right to Restrict Processing

You can request restriction of our processing of your personal information.

5.5 Right to Data Portability

You have the right to receive your data in a structured, commonly used format.

5.6 Right to Object

You can object to our processing of your personal information.

To exercise these rights, please contact us using the contact information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preferences
• Analyze website usage
• Provide personalized experiences

You can manage cookies through browser settings, but this may affect the use of certain features.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies.

8. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect children's personal information. If you discover we have collected children's information, please contact us immediately.

9. International Data Transfer

Your information may be transferred to and processed in locations outside your country/region. We ensure appropriate protective measures are taken.

10. Privacy Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified through website announcements or emails. Continued use of services indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or need to exercise your rights, please contact us through:

• Email: service@unilake.io

We will respond within 30 days of receiving your request.